The foundation of our service focuses on personalized customer service. Detecting your needs, using cutting-edge technology, providing high quality functional solutions.
Integration and coordination of the productive process.
Analysis and design of IT systems, making user manuals and specifications.
Technical support using the ITIL® guidelines.
Modifying our service to current requirements.
Applications for mobile devices using specialised technology.
In Reserv we offer dynamic solutions, with frequent and evolutionary deliveries so that you are sure of the progress of the project. We help you generate new solutions for your business and accompany the life of the product by introducing continuous improvements.
We can provide a trained team to perform the administration of the application.
We have the ability to provide telephone, digital or face-to-face support to your customers, or train your own team.
We keep your system up to date, solving any inconvenience arising from the normal use of the application.
We assist you in the process of discovering new ideas to improve the operation and productivity of your business.
We help you understand the details of your idea and generate a minimum viable product.
We implement fully functional demos and pilot tests to adjust the original idea and determine the product to be developed.
We are a team of people committed, both with the satisfaction of the needs of our client's computer services, the relevant requirements of the interested parties, and in the continuous improvement of our internal processes; within a pleasant work environment, fulfilling the following commitments:
And maintain a quality system according to ISO 9001:2015 AR-231635
And raise awareness among all our staff on the importance of complying with the procedures defined.
And meet the expectations of our customers.
The quality of products and services, to achieve an increase in the competitive capacity of our company in the market.
Our actions, both right, as errors and the risks inherent in our task, in order to take advantage of them as opportunities for improvement.
A pleasant work space in which each of the members of Reserv can develop both humanly and professionally.
In a dynamic industry such as IT, our team of professionals receive constant training in new technology and analysis. Cooperation and teamwork make for a creative roster of employees willing to try out new ideas and methods.
IT Service Manager
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